Account Representative - State Farm Agent Team Member Charlotte, NC

Account Representative - State Farm Agent Team Member

Full Time • Charlotte, NC
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
ROLE DESCRIPTION:
As an Account Representative - State Farm Agent Team Member for Tom Harman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
I have 33 years of experience as a State Farm agent. I believe in being available to our customers in person or by zoom, phone, or email. No 2 days are the same and we try to have fun while maintaining excellence. I am looking for the right person, preferably licensed, but not required. If you would like a challenging, rewarding career, please apply. I will gladly pay for licensing and training. 

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations. 
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
Compensation: $4,000.00 - $8,000.00 per month




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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